Translation Workflow
pending
→
translator-pending-confirmation
→
assigned
→
completed
→
delivered
Request Status Labels
pending
Request has been received and is being reviewed.
translator-pending-confirmation
Waiting for translator to confirm assignment.
assigned
Translator is currently working on the translation.
completed
Translation has been completed and is pending final review or formatting.
delivered
Translation has been emailed to the client.
partial-accommodation
The request has multiple languages, but not all languages will be covered due to a lack of resources.
no-resources
Request will not be covered due to lack of resources.
no-file
The request is not processed due to a missing or corrupt file.
cancel
The request was canceled.
duplicate
The request is omitted because it's a duplicate.
void
The request is voided.
Submission Guidelines
File Format Requirements
- PDFs are not accepted - Please submit an editable file
- Zip multiple files before uploading
- Ensure files are not corrupted before submission
We Do Not Translate
- Student transcripts - Due to certification and other legal requirements
- Written IEPs - Please contact the Division of Special Education at 213.241.6701. IEP translation requests can be made directly from the student record in Welligent.
Tips for Successful Submissions
- Submit editable files (Word, Excel, etc.) - not PDFs
- When submitting multiple files, compress them into a single ZIP file
- Double-check that your file opens correctly before submitting
- Provide clear context about the document's purpose to help translators
Need Help?
Use the contact-us form for help and questions. Our team is here to assist you with any inquiries about your translation requests.